The return or exchange can be done within 48 hours after your order is delivered.
If the customer receives a defective/wrong product(s), the reverse pickup will be generated by us and the shipping charges will be covered only by us.
Note: It is mandatory to capture a video/photo before shipping or handling the package to our courier partner.
Suppose the customer’s PIN is non-serviceable by our courier partners. In that case, the customer is liable to self-ship the product(s) and the shipping charges up to ₹100 are 100% refundable if the customer receives defective/wrong product(s).
Please courier the product(s) to the following address:
RZ-R96, Chanakya Place Part 2, Janak Puri C1, Delhi, India 110059
Could you pack the product(s) properly to avoid damage during transit? Please ensure the product(s) must be in unused condition with all tags and packaging.